remove old install on imac
Had family install on imac. tried to remove for individual install because family was frozen. Now I cannot complete a new install.
Have tried to go all the files to remove them now it won't install. Need a total remove ipassword program if one is available.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:remove old install on imac
Comments
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It sounds like you may need to reset the Mac app. The following steps will remove all local data and allow you to set up the Mac app anew.
- Be sure that you intend to remove all previous data before following these steps.
Verify you can access https://my.1password.com and have a copy of your Emergency Kit.
Open or bring 1Password to the front.
Click on Help (at the very top of the screen to the right of the Apple icon) > Troubleshooting > Reset All 1Password Data. You will be asked to type in a code, and you need to copy it as is, hyphens included.
Click on Delete Data and Start Over. * This only removes local data and doesn't affect your cloud data. At this point, 1Password will quit and disappear off your screen.
Open 1Password again on your Mac, and there will be two choices - New to 1Password? Or Used 1Password before?
- For 1Password.com memberships: Under 'Used 1Password before' select the 1Password.com option, sign in to your account. * If you see the option for signing into your old account, please use the section to sign into a different account.
Please let me know how it goes.
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Hopeful, but letting my subscription lapse was a mistake. Had a family sub, but nobody would use it so didn't renew. Now I'm back, I think, with an single.
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