OTP works at first but then fails later
I like to use 1password to auto fill the otp for 2fa on Amazon and Dropbox as two examples. I set it up and it works for a while and then just stops working and I have to set up the 2fa again. Why does this happen? Does Amazon and Dropbox not like 1password as an Authenticator app? Thanks for any help.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Comments
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The principal reason a 2FA code doesn't work is that your computer's time is slightly off. 2FA codes are generated by your device using the current time, and they change about every thirty seconds. If your computer clock drifts/differs from the server, a wrong code will be generated. Another way to put it is with the clocks on your computer, and the server differs, and a mismatch in the 2FA codes occurs, resulting in an inability to log in.
I would check and make sure the time is set correctly on your device. Does it automatically update itself? If not, try enabling automatic updating. I like to use https://time.is to check my device time. Nowadays, most all devices set their time automatically. However, hiccups still happen. I have had to toggle my "Set time automatically" settings from On > Off > On.
Also, giving your device a restart may help alleviate any transient issues. The last few users that I helped with this reported that a restart solved their issue. Please be sure to give that a go.
I do not experience issues with either Dropbox or Amazon, which would bring me back to thinking this was a time issue.
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