Old Vault and Master Password Being Used on Ipad

sharon888b

I started using the Personal Vault for 1 Password. It's working on all my devices except my iPad. The iPad is still using my old vault which synched through Dropbox. It also wants my old master password from when I was using Dropbox to synch. How do I get 1 Password to use my new vault and new master password.

---

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

ag_tommy

@sharon888b

I suspect that you're now using a 1Password.com membership. I'll provided you with instructions for that process.

1. Check to make sure all of your data is available on https://my.1password.com and ensure you have a copy of your Emergency Kit.

2. If needed, add your account to the device. * It may already be present. How to add your 1Password account to the apps

3. If needed copy any items from your Primary vault to your membership vault (Personal/Private) that are not already present. * Please be sure you have the most up to date information in your Personal vault.

4. Remove the Primary vault.

5. Your devices should now be using the same Master Password.

sharon888b

Thanks for your help!

ag_tommy

You're welcome.