Unlocking 1Password

Community Member

Hello. I’ve been using faceID to unlock 1P. I tried to open but forgot I was wearing a mask and it transferred me to manual Master Password entry instead. I don’t recall setting a Master Password so I can’t do manual login. And I can’t figure out how to go back to Face ID. I’ve tried closing and restarting, unchecking and rechecking Face ID and nothing is working. HELP!


  • ag_ana
    1Password Alumni

    Hi @Tigest!

    We will be happy to help you with this. I noticed that you also sent us an email with the same question. So we don't duplicate the answers by replying to you in multiple places, I am going to close this forum discussion and someone will get back to your email as soon as possible.

    Thank you for your patience!

    ref: GYC-56428-714

This discussion has been closed.