no landscape orientation when viewing documents iPhone 5s iOS 12.5.2

christopherallen81
christopherallen81
Community Member
in iOS

When viewing documents on my iPhone 5s iOS 12.5.2, the docs stubbornly stay in portrait orientation even if I rotate the phone sideways.

1Password Version: 7.7.2
Extension Version: Not Provided
OS Version: iOS 12.5.2
Sync Type: Not Provided
Referrer: forum-search:documents orientation

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @christopherallen81!

    I have just tested this on my iOS device and the document rotated for me when I rotated the phone. I am however on iOS 14.4.2, so I wonder if this could be caused by iOS 12.5.2. Do you have the possibility to update your iOS version?

  • christopherallen81
    christopherallen81
    Community Member

    Thanks @ag_ana ... my iPhone is an older 5s, so I haven't been getting any updates past iOS 12.

  • ag_ana
    ag_ana
    1Password Alumni

    @christopherallen81:

    I see, thank you for the confirmation. I also see that you also emailed us with the same question, and that my colleague Alvin has already replied to you over there. So we don't duplicate the answers by replying to you in multiple places, I am going to close this forum discussion and let you continue the discussion over there with Alvin (I see that you have sent him an update too).

    Thank you for your patience!

    ref: TMU-75934-518

This discussion has been closed.