2FA tokens are different between my phone and browser (!)

I setup 1P on a new laptop today and noticed that ALL my 2FA logins don't work from the browser. I went to check my phone and noticed that they were all different on my phone! Even all the countdown timers are wrong. I don't know what to make of this but I'm terrified of losing access to all my 2FA enabled sites (61 in all). It seems my phone is correct but all the data online is completely inaccurate.

Any assistance you can provide would be appreciated.


1Password Version: 7.6.797
Extension Version: 1.24.1
OS Version: Windows 10
Sync Type: Not Provided

Comments

  • CiscoKid08
    CiscoKid08
    Community Member

    To be clear, 100% of these are accurate on another laptop of mine in addition to my phone. They are just all incorrect on the new laptop and 1password.com

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @CiscoKid08!

    The very first thing that is worth checking is if the time is the same on all of your devices. 2FA is very time-sensitive, so any drift in time on any of your devices could cause the authenticator codes to be different.

    A good resource that makes it easy to check this is the following website:

    https://time.is/
    

    Is the time precise on this device?

  • CiscoKid08
    CiscoKid08
    Community Member

    Brilliant! - This fixed my issue. Thanks so much!

  • CiscoKid08
    CiscoKid08
    Community Member

    The time was off by a bit!

  • ag_ana
    ag_ana
    1Password Alumni

    You are welcome @CiscoKid08! I am glad I could help :) If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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