Problem accessing Facebook from Safari under "Big Sur" desktop


This morning I encounter a problem when trying to access Facebook via Safari running under MacOS.
On entering URL for Facebook I always get a black window.
Other web pages under Safari are fine.
Facebook in other environments (under Firefox, under iPadOS 14.4.2) works fine.
Indeed as far as I can see everything else works fine, except URL in Safari.

Tried clearing Safari cache and history => no effect.
Tried restarting Safari under MacOS => no effect.

At the moment I have a "feeling", nothing more, pointing me towards 1Password extension for Safari..
I would like to disable/deactivate this extension, but am unable to; if I try to uninstall extension in Safari I get the response "... To uninstall "1Password", you must remove the "1Password 7" application" ... which I don't much want to do.

Any thoughts ?

1Password Version: 7.8.1
Extension Version: 7.8.1
OS Version: MacOS 11.2.3
Sync Type: Not Provided


  • ag_anaag_ana

    Team Member

    Hi @Big_D!

    Does Facebook load in a private browser window?

  • Big_DBig_D
    edited April 30

    No; => same black screen.

    Disabling the 1Password extension in Safari => no effect.

  • ag_anaag_ana

    Team Member


    Thank you for the confirmation. It does sound like there is an issue with Facebook, and / or with Safari then. Are you able to visit the website in a different browser?

  • As I noted in my original post:
    Yes, I can access Facebook using Firefox.
    And I can use Safari successfully for everything (so far) except Facebook.

    Ah - there does seem to be some reported problem with Facebook Right Now:

    "Facebook DOWN – website and app not working for thousands of users
    Harry Pettit, Senior Digital Technology and Science Reporter
    30 Apr 2021, 9:09 Updated: 30 Apr 2021, 9:36

  • So every indication is now that this is a specific Facebook problem rather than anything else.

    Sorry I bothered y'all :)

  • ag_anaag_ana

    Team Member

    No worries @Big_D, thank you for the update :+1::)

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