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Trying to downgrade from family to personal

zootooz
zootooz
Community Member
in Memberships

I've gotten as far as unsubscribe, but now I see no way to re-subscribe to personal. I just want to get back to how it was a month ago when it was just me using 1password.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @zootooz!

    We will be happy to help you with this. To avoid sharing your account information here, can you send us an email to support+forum@agilebits.com from your account's registered email address so we can continue the conversation there?

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

  • zootooz
    zootooz
    Community Member

    I've managed to get back to individual account. Does the price difference get charged back to my card or how does that work?

  • ag_tommy
    ag_tommy

    @zootooz

    To avoid sharing your account information here, can you send us an email to support+forum@agilebits.com from your account's registered email address so we can continue the conversation there?

This discussion has been closed.