1Password and extension update (May 1) no longer working in Safari

jimlongo
jimlongo
Community Member
edited May 2021 in Mac

Extension updated overnight.

Now when I click the inline button the Unlock button appears. Click it there's no response.

click command-\ in the form, and it displays a dialog, clicking the button in this dialog is non-responsive as well.

This is happening on my intel MacMini, and my M1 Air.

All the latest everything,
1Password 7
Version 7.8.1 (70801004)
Mac App Store
OS 11.3.1 (20E241)

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: 11.3.1 (20E241)
_Sync Type: Not Provided

Comments

  • ag_tommy
    ag_tommy

    @jimlongo

    Can you give the following steps a try?

    1. Look for our helper in the menu bar near the WiFi indicator and the clock. Right-click (Option-click) on the helper and select quit 1Password completely.
    2. Quit your browser completely.
    3. Wait a few seconds and then open 1Password from the Dock or the Applications folder and unlock
    4. Open your browser.
  • jimlongo
    jimlongo
    Community Member

    Thank you @ag_tommy , that did it.

  • ag_tommy
    ag_tommy

    :+1:

This discussion has been closed.