TouchID lost after 11.4 upgrade

zoswizard
zoswizard
Community Member
in 1Password in the Browser

TouchID was working fine in the browser under 11.3.1. After I installed the 11.4 Mac OS upgrade this evening I'm no longer able to use TouchID in the browser. TouchID still works with the 1Password app. I'm using Firefox 88.0.1.

1Password Version: 1Password 7 Version 7.8.4.BETA-2 (70804002)
Extension Version: 1.25.7
OS Version: Mac OS 11.4
Sync Type: NA

Comments

  • ag_yaron
    ag_yaron
    1Password Alumni

    Hey @zoswizard ,

    Can you please try refreshing the connection between the desktop app and Firefox like so:

    1. Right click the little 1Password icon on the top menu bar of your Mac (where the clock is) and select "Quit 1Password Completely".
    2. Quit Firefox by right clicking its icon in the Dock and selecting "Quit".
    3. Open and unlock 1Password.
    4. Open Firefox and see if 1Password unlocks automatically in it.
  • zoswizard
    zoswizard
    Community Member

    Seems to be working after I disabled and re-enabled the connection to 1Password from the extension. Thanks.

  • ag_yaron
    ag_yaron
    1Password Alumni

    I'm glad to hear it :)

This discussion has been closed.