1password 2.0 - browser profiles, windows hello only works on one profile

giladgressel
giladgressel
Community Member
in 1Password in the Browser

Hi Team!,

I am running Brave Version 1.24.86 Chromium: 90.0.4430.212 (Official Build) (64-bit)
on Windows 10. - I have the 1password app installed 7.7.805.

I have 5 different brave profiles that I use. I installed the 1password extension in all of them (version 2.0.0)
I have setup windows hello on my desktop app and it's working.

The problem:
windows hello is working on 1/5 of the brave profiles. The other 4 are having me type in my password.

Anything I can do about this?
thanks!
Gilad

1Password Version: 7.7.805
Extension Version: 2.0.0
OS Version: windows 10 home 19042.985
Sync Type: cloud

Comments

  • ag_yaron
    ag_yaron
    1Password Alumni

    Hey @giladgressel ,

    I tested what you described on the same setup and 1Password does unlock automatically in other profiles if the desktop app is unlocked here. Can you please try restarting your computer, then open and unlock the desktop app, and then launch Brave? If the first profile automatically unlocks, launch another profile and see if it also unlocks.

    Let me know how it goes.

  • giladgressel
    giladgressel
    Community Member
    edited May 2021

    Dear @ag_yaron ,

    Correct you are. A restart of the computer has solved all the problems. Should have thought of that myself
    The behavior I get now is that if one profile gets unlocked, all the profiles get unlocked so this is great!

    thanks for the quick response.

    Gilad

  • ag_yaron
    ag_yaron
    1Password Alumni

    That's great to hear @giladgressel :)

    Enjoy your 1Password and stay safe.

This discussion has been closed.