Confusing behavior when attempting to add a document when All Vaults is selected

Chris Messina
Chris Messina
Community Member

If I have All Vaults selected in the sidebar and attempt to add a document:

...I am shown a Finder window to pick the document and attempt to add it, but then get this error:

Should this menu item be available when All Vaults are selected if it will never work?


1Password Version: 7 Version 7.8.4 (70804003) 1Password Store
Extension Version: Not Provided
OS Version: 11.4
Sync Type: Dropbox

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @Chris Messina!

    I have just tested the feature here and I was able to save a Document even when I started from All Vaults view, so it sounds like the issue might be with your destination vault. Is your default vault by chance one that does not have Documents support (such as the Primary vault, for example)?

  • Chris Messina
    Chris Messina
    Community Member

    I wasn't aware that certain vaults can't store documents.

  • ag_ana
    ag_ana
    1Password Alumni

    @Chris Messina:

    Document items can only be stored in 1Password.com vaults (these item types did not exist before 1Password.com, as vaults used attachments back then, rather than separate document items).

This discussion has been closed.