Error Message "Failed to delete vault. ServerError: 503"

to_bias
to_bias
Community Member
in 1Password in the Browser

When managing vaults in my browser I am not able to delete vaults, instead I always see the error message

Failed to delete vault.
ServerError: 503
Session: [cryptic number]
Time: 2021-05-31T12:15:30.933Z

I see the same message in Safari as well as in Firefox. Deleting vaults in the Mac App works fine. I am also not trying to delete some of the standard vaults. Also it doesn't help if I logoff and login again. Is there something that can be done about that?

1Password Version: 1Password 7 Version 7.8.3 (70803004) 1Password Sto
Extension Version: Not Provided
OS Version: macOS Big Sur 11.3
Sync Type: 1Password.eu

Comments

  • oliverdunk
    oliverdunk
    edited May 2021

    Hi,

    We're aware of this one and are working as quickly as we can on a fix. It's something on our end, not yours!

    I apologise for the trouble.

  • to_bias
    to_bias
    Community Member

    Hey Oliver,

    wow, your reply was blazing fast, really appreciated! Happy to hear you're already working on it, until then my workaround of using the Mac App is totally fine as well.

    All the best
    Tobias

  • ag_yaron
    ag_yaron
    1Password Alumni

    On behalf of Oliver, you are most welcome :)

This discussion has been closed.