Having problems to autofill 1password in onedrive

Hi, I am using the "1p in the browser beta chrome extension" and I am having problems to login in onedrive website:

https://onedrive.live.com/about/es-es/signin/

I open 1p in the browser, select the account and nothing happens.

It didn't work with the old extension either.

Note: The field to fill in the email does not have the 1password icon as on other websites (see screenshot below). Is this related?

Can you let me know how to solve this?

Comments

  • ag_yaron
    ag_yaron
    1Password Alumni

    Hey @anprieto ,

    The issue here is that Microsoft's login page is very different in every language and we rely on the field's description to figure out what kind of field it is, as they don't provide a standard role for each field in the HTML code.

    We have already added support for the Spanish version of this login page in our internal build and I believe it will arrive to you in the next beta update :)

  • anprieto
    anprieto
    Community Member

    Wow, that's great. Thanks! I should have said it years ago...

    I have another one: https://www.iberiacards.es/area-clientes/

    They have 2 logins in the same page, for individuals and for companies. 1P fills user in individuals and password in companies:

    Is this something you can solve too?

    I am sure you have already thought through this suggestion: Maybe 1P could learn the ID of the field in each web, and try it. If it changes, then it can search for the standard one.

  • ag_yaron
    ag_yaron
    1Password Alumni

    That is how 1Password works right now :)

    On this website, if you just save a brand new login, it will record the correct fields and autofill only them. So try deleting the current item you have for Iberia's website, then manually fill in your username and password into the relevant fields and save it as a new login.

  • DenalB
    DenalB
    Community Member

    It is also an issue with the German version (https://onedrive.live.com/about/de-de/signin/) of the login page. There is no 1Password icon shown in the field for the email address.

    After switching to the US version (https://onedrive.live.com/about/en-us/signin/) of the login page, the 1Password icon is shown.

    It would be great if you could fix this behavior for the German version of OneDrive too. ;)

  • ag_yaron
    ag_yaron
    1Password Alumni

    Thanks for the report @DenalB !

  • DenalB
    DenalB
    Community Member
    edited June 2021

    You're welcome @ag_yaron !

    I was not aware of this issue because I used the classic extension till that day the desktop integration worked. And with the classic extension I was able to fill in the credentials. Now I'm working with the new 1Password in the browser extension, and I'm stumbling over such mistakes. ;)

  • ag_yaron
    ag_yaron
    1Password Alumni

    We're on it :chuffed:

This discussion has been closed.