1Pass Classic extension inactive in Firefox 78.10.01 esr

DarLiogh
DarLiogh
Community Member
in 1Password in the Browser

I use 1Password 4 on macOS 10.9, I never used the integration with browsers extensions so now decided to give it a try and downloaded 1Pass classic extension. I installed it successfully but it's non-clickable. Why? It says "desktop version required" but it does nothing.

1Password Version: 4.4.3
Extension Version: 4.7.5
OS Version: OS X 10.9.5
Sync Type: Folder

Comments

  • ag_yaron
    ag_yaron
    1Password Alumni

    Hey @DarLiogh ,

    1Password 4 is a very old and outdated legacy version that was not updated or maintained in many years (and so is Mac OSX 10.9!), so it is not surprising that things don't work as expected in such a setup. This is actually a bit out of our abilities to troubleshoot.

    I strongly recommend you upgrade and update your operating system if possible, as it is not secure or safe to use such an outdated system (regardless of 1Password), after which I'd also recommend you update your 1Password as well to enjoy proper support for browsers and integration.

    Sorry I don't have a better answer here.

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