Why does not 1password detect a new login itself. (Feature Request)

iCloud

After filling out a new sign up form, 1password does not seem to have a way of detecting the entry to be a new entry as compared to the entries in the database and thus there seems to be no mechanism of prompting to save the password. I can not believe this basic feature to be not there in 1password, I wonder if the absence of password save prompt was meant to be a privacy feature (feature, not a bug)! What would be the reason behind not having this option?

Currently, I see the way to save password is when you click save in the 1password drop down from the form field, or another way of doing so is from the hidden option at the browser plugin logo after filling out the login form by right clicking on it to save the login. My concern with both the ways offered here is that it is obtrusive to the workflow of signing-up/logging into a website. If you don't interrupt your normal workflow to actively save the password, it never offers you an option to save it. On the other hand, various other password managers automagically detect the new entry in the login field and doesn't require you to actively interrupt your workflow to save a password by popping up the password interface, but offer a smooth notification saying if you would like to save the password. And surprisingly, that popup stays even after logging in, so it is not a missed opportunity if you could not save the password before typing enter in your keyboard.

In 1password however, if you fail to save the entries interrupting your workflow, then it is an missed opportunity. Even if you logout and login again, it would just not detect it as a new entry unless you tell it so. This seems unintelligent to me, however if there is an security angle to this feature(not bug) then please let me know. And if you realize this that this feature makes sense, then please consider including it. Life gets much easier if your password manager is smart enough to detect a non existing entry in your database and prompts you to save it with an unobtrusive click without bringing up the password saving interface all together. A software should be as invisible as possible. If you need to constantly stop and attend to it while signing up or logging in, this does not offer a great experience.

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1Password Version: 1Password 7 Version 7.8.5 (70805001) 1Password Sto
Extension Version: 2.0.2
OS Version: Not Provided
Sync Type: Not Provided

kaitlyn

Hey @iCloud 👋

First off, I wanted to thank you for writing your thoughts down and sharing them with me. It really does help us improve, and I appreciate you taking the time to do so.

I wanted to walk through this process myself to try and understand the situation a little better. I opted to use www.amazon.com as my test site, but if you have a website URL to share with me, I'd love to test on the same website where you ran into the issue. Here are the steps I took to create a new account on the Amazon website:

1. Visit Amazon's registration form.
2. Click inside the email field, and fill an Identity item.
3. Click inside the password field, and fill a suggested password.
4. Click Save.

Here's a screen recording of that process:

If you opted to not use a suggested password and instead type the password in yourself (I advise against that, as our brains aren't nearly as "random" as we think they are), you'd see a Save in 1Password option underneath the password field, which you can click to save your item.

I also want to add that you can always recover passwords that are filled via 1Password. To recover a generated password, check out our guide here:
If you used the password generator and can’t find the password to sign in

If you're having a different experience than mine, would you mind sharing the website URL so I can do some testing on my end?

Thanks!

iCloud

Thank you for your response. I like how you treat your critics as a source of ideas for improvement.

The source of my complain comes from longing to have an unobtrusive login workflow. The current workflow offered by 1password makes sense if one wishes to use the suggested password by 1password. Security-wise this workflow makes sense. But imagine a scenario, where I want to signup regularly without using the suggested password feature, where I just want the password manager to remember my entry. In that case, I would like my login work flow to be unobtrusive, without having to click any extra item, or extra drop down menus occluding the login interface, where I would want a simple notification saying do you want to save whatever you entered. I click yes and get past it. Under the hood, 1password determines that the entry that the user used to login in this website is not in the database and thus offered to save it.

I can see how people who invariably use suggested password would feel the existing workflow to be better, but in some situation, where I don't want to use the suggested password, I feel the experience should allow for the app interface to remain invisible as much as possible. If just one notification after you have successfully logged in, could save your entered fields, why go through the extra visual interruptions of the drop down menus flying over the login fields.

The problem is even more pronounced when you entered the password yourself and pressed enter, once that login screen is gone, you have no way of saving the entries. Whereas if there were a notification which persisted after the login page when it detected a new entry, asking if you want to save what you just entered in the login page, it would be nice.

kaitlyn

@iCloud – My pleasure! I can always tell someone is passionate about 1Password when they take the time to explain their thoughts to us. The least I could do is listen, treat them with respect, and try my best to learn something from it. Thanks for recognizing that. ❤️

You're definitely not the first person to request an autosave type feature like this, and I agree that there are many benefits to it. I also like your philosophy about software remaining as invisible as possible. There's a lesson to be learned there. I went ahead and passed your feedback along to the right folks.

As of now, I'd suggest using the suggested password whenever possible. If you'd like to adjust the format of the suggested password, you can do so within the 1Password pop-up. Here's how:

1. Click the 1Password icon in your browser while visiting Amazon's registration page, for example.
2. Adjust the generated password recipe to your liking.

If you're set on creating your own passwords, you'll want to add to your workflow either clicking the Save in 1Password option that appears underneath the password field or press the down arrow key, then enter when your cursor is in the password field if you're more of a keyboard shortcut fan. I do hope we find a better solution in the future, but this is what I've got for you in the meantime.

I hope you have a lovely weekend. If you have any more thoughts, don't hesitate to share them with me. :)

ref: dev/projects/customer-feature-requests#272