iOS app not syncing

jpbenejpbene
in iOS

iOS app on iPhone not syncing


1Password Version: 7.7.6
Extension Version: Not Provided
OS Version: iOS 14.5.1
Sync Type: Not Provided
Referrer: forum-search:iOS app not syncing

Comments

  • 1 Password iOS app not syncing

  • ag_tommyag_tommy

    Team Member

    @jpbene

    Can you provide a little more information? How are you syncing your devices? If you are using a membership is the data showing up on 1Password.com?

  • The data is on 1Password.com and the the data syncs on my computers and iPad but not the iPhone. Subscription status is 'Subscribed' Should the app be deleted and reinstalled?

  • ag_tommyag_tommy

    Team Member

    @jpbene

    Do you see a Primary vault on the iPhone? What about your membership vaults Personal/Private?

  • No primary vault. Personal only. For whatever reason, it’s working now. Thanks for the interest and help.

  • ag_anaag_ana

    Team Member

    Thank you for the update @jpbene! I am glad to hear that everything is working again :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Emoji
Image
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file