Touch ID Bug

sigure
sigure
Community Member
in Mac

Hey Guys,

I have a problem to report that is related to touch id integration that is recently launched in beta, I am using recent version of beta on my chrome browser and mac

Steps:
1. First have 1 password unlocked on both browser and mac(desktop app), browser is integrated with desktop app.
2. Restart your mac
3. Now mac will ask with a pop up asking if old session needs to be restored or not, select yes and restart mac.
4. After restart, open desktop app with touch id or master password, when browser session is restored, 1password extension will not un-lock automatically. you need to it enter password to unlock. if we close the browser and re-open, then it works properly.

Above use case needs to be fixed.

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @sigure!

    Can you please send us some logs so we can take a look for you?

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

This discussion has been closed.