Unable to add new items to 1Password 7

I have a standalone license for 1Password 7 bought in 2018. I am using 1Password 7 Version 7.8.5 (70805000). I am unable to add new items to my vault. There is no plus symbol. Also, the browser extensions are not working. How do I get this working again? Thanks.

1Password Version: 7.8.5
Extension Version: Not Provided
OS Version: 11.4
Sync Type: Dropbox


  • Solved the issue. Uninstalled 1Password 7 and re-installed from new download from the 1Password website.

  • ag_anaag_ana

    Team Member

    Thank you for the update @alfredo_ag, I am glad to hear that you managed to sort things out already :) If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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