I cannot get Touch ID to work (again) on Firefox 89.0.1, Password manager browser ext. v 2.0.2

Evelien

On my macbook air, big sur 11.4. I cannot get Touch ID to work (again) on Firefox 89.0.1, Password manager browser ext. v 2.0.2
Can you help me?

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1Password Version: 7.8.5
Extension Version: 2.0.2
OS Version: OS X 11.4
Sync Type: Not Provided
Referrer: forum-search:firefox touch id

ag_chantelle

@Evelien

First, let's check that integration is properly enabled:

1. Right click the 1Password icon in your browser toolbar and choose Settings.
2. Under General, toggle "Integrate with 1Password app" off and on again.

We'll then want to make sure we fully quit and relaunch both 1Password and your browser:

1. Quit 1Password completely by holding down Control and Option keys on your keyboard and choose 1Password > Quit 1Password Completely from the menu bar beside the  logo.
2. Quit your browser:
3. Open and unlock 1Password.
4. Open your browser and test again to see if the issue is resolved.

Let me know how it goes!

Evelien

@ag_chantelle
Wow, that worked!! I'm super happy. Thanks for your help.
Evelien

ag_chantelle

@Evelien

I'm glad to hear things are working for you now. Feel free to reach back out if you have any issues, we'll be here to help! :)