Can't unlock with fingerprint when using Snap version

mhalano
mhalano
Community Member
edited November 2021 in Desktop betas (Mac, Windows, and Linux)

I'm unable to unlock 1Password with my fingerprint when using Snap version. Using deb package from repository works fine. I already gave permission to Snap to use the password manager service.

1Password Version: 8.1.0-45.BETA
Extension Version: Not Provided
OS Version: Ubuntu 21.04
Sync Type: Cloud

Comments

  • Dayton_ag
    Dayton_ag

    Hey there @mhalano, thanks so much for writing in! Currently system authentication is not working in the Snap version of 1Password, due to some limitations in adjacent software - sorry about that! Our Development team is keeping an eye on the progress of a few things to hopefully bring this functionality to the Snap. In the meantime, I would suggest downloading and installing 1Password from one of our install packages, or via Terminal:

    Get 1Password for Linux

    Let me know if you have any questions, or if I can help out with anything else.

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