Can't unlock with fingerprint when using Snap version

I'm unable to unlock 1Password with my fingerprint when using Snap version. Using deb package from repository works fine. I already gave permission to Snap to use the password manager service.


1Password Version: 8.1.0-45.BETA
Extension Version: Not Provided
OS Version: Ubuntu 21.04
Sync Type: Cloud

Comments

  • Dayton_agDayton_ag

    Team Member

    Hey there @mhalano, thanks so much for writing in! Currently system authentication is not working in the Snap version of 1Password, due to some limitations in adjacent software - sorry about that! Our Development team is keeping an eye on the progress of a few things to hopefully bring this functionality to the Snap. In the meantime, I would suggest downloading and installing 1Password from one of our install packages, or via Terminal:

    Get 1Password for Linux

    Let me know if you have any questions, or if I can help out with anything else.

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