Safari extension not syncing in background

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bradmic16
bradmic16
Community Member
in iOS

Say for example I create a new login in 1PasswordX in Chrome on my Mac. If I then go to my iPhone and go to the website directly in Safari and use the 1Password extension, the new login does not automatically appear.

I've discovered I must open the iOS app in order to get the new login to sync, and then I can go back to Safari and use the extension to autofill the login.

Is this how things are supposed to work on iOS or is there something wrong here?

Thanks in advance for the help!

1Password Version: 7.7.6
Extension Version: 2.0.2
OS Version: iOS 14.6
Sync Type: 1Password Account
Referrer: forum-search:safari extension background sync

Comments

  • ag_tommy
    ag_tommy
    edited June 2021
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    @bradmic16

    After a period of time iOS puts the app to sleep. If that occurs you may need to wake the app up by unlocking and allowing it to sync, just as you did.

  • bradmic16
    bradmic16
    Community Member
    Options

    So just to be clear. If I have recently used the app new logins created on other devices should be automatically pushed to the Safari extension? I don't have to open the app every-time to update it?

  • ag_ana
    ag_ana
    1Password Alumni
    edited June 2021
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    @bradmic16:

    Indeed, the AutoFill extension should sync items by itself now (unless iOS put the app to sleep already, as Tommy mentioned).

    ref: apple-1273

This discussion has been closed.