New entry does not show username in entry list.

DenalB
DenalB
Community Member

I found a strange issue when using 1Password in the browser 2.0.3.beta in Vivaldi.

When adding a new entry from a website with the help of the extension, the username is not visible in the entry list of 1Password, no matter if you are in the Windows desktop app (1PW8) or 1Password.com.

As you can see in the following screenshot, the username is visible after creating a new entry from 1PW8 and 1Password.com (Web-Frontend).

All entries look the same...

Is this a general problem?


1Password Version: Not Provided
Extension Version: 2.0.3.beta (Vivaldi)
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • DenalB
    DenalB
    Community Member
    edited June 2021

    I tried the following websites and ran into this issue:
    https://www.globus-baumarkt.de/account
    https://shop.rewe.de/mydata/login
    https://www.limango.de
    https://shop.penny.de/account

    On the following website there was no issue:
    https://www.soliver.de/my-account/

    What could be the problem?

  • ag_yaron
    ag_yaron
    1Password Alumni

    Thanks for reporting this @DenalB .
    I'll ask one of our devs to take a look as I don't see any obvious reason for this behavior.

  • DenalB
    DenalB
    Community Member

    Thanks @ag_yaron. Hopefully there are able to find the problem…

  • ag_yaron
    ag_yaron
    1Password Alumni

    Hey @DenalB ,
    You should now be on 2.0.4 beta. Are you able to reproduce the issue if you save a new login in these links?

  • DenalB
    DenalB
    Community Member
    edited June 2021

    Hi @ag_yaron !

    Saving a new entry works from the browser with the extension in v 2.0.4.beta.

    But I changed the username in Test 1 to another user (TEST User --> Test User) in 1PW8 and the issue appears again...

    Tried the same with Test 2 and changed the username in 1PW8 and it looks like this...

    Sorry... :'(

  • ag_yaron
    ag_yaron
    1Password Alumni

    You're on 1Password 8 beta on Windows, correct?

  • DenalB
    DenalB
    Community Member

    Yes, I am.

  • DenalB
    DenalB
    Community Member

    @ag_yaron

    I found something strange... I just created another entry which didn't show the username in the list in 1PW8.

    After that I opened stable 1PW7 on my laptop and here the username was visible in the list. So I edited the entry and saved this entry without changing anything. Now the username is visible in 1PW8 in the list.

    Maybe this topic should be moved into the Early Access forum for 1PW8?

  • Hi @DenalB, thank you for letting us know about this! We appreciate it.

    I'd just like to affirm as well that we're asking our developers to look into this, including your updated description of the issue in the 1Password 8 Beta. Thank you again for your keen eye on this!

  • DenalB
    DenalB
    Community Member

    I‘m really glad that I could help @PeterG_1P ! 🙏

  • :smile: :+1:

This discussion has been closed.