Not Seeing Option to Switch to DUO App in Two-factor Authentication Page

edited June 24 in Business and Teams


According to this support page, I'm supposed to see a Click Set Up App option (step number 4)


But when I go to the two-factor auth page, there is no option to switch to DUO

But this is what I'm actually seeing (hope you can see this screenshot):

Please advise.


Adam Swed

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:two factor


  • ag_tommyag_tommy

    Team Member


    I'l preface this with I am not a Duo Setup expert. Just in looking at the image you may need to contact your business admin for assistance. The screenshot says the feature is controlled account-wide by your admin. I'm going to move your question over to the business side of things to make sure it gets seen.

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