Unable to add new passwords on 1Password v7.7.6

doctorkazefa
doctorkazefa
Community Member
in Android

Hi! Under the main "categories" screen on my 1Password android app, when adding a new object the only option to pick from is Server. I can't add in new logins, identities, passwords and such. All of my old passwords are otherwise available for access. Any help would be great, thanks!

1Password Version: 7.7.1
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • peri
    peri

    Hi @doctorkazefa. Thanks for reaching out.

    It looks like you're experiencing a bug, which I've reported to our developers. For now, please make sure you have your account credentials safe, and can sign into your account from another device or a browser. Then launch and unlock 1Password, tap Settings > Accounts, tap your account, then tap Sign Out. Then go ahead and sign back in. That should resolve the issue.

    Let me know how it goes!

  • doctorkazefa
    doctorkazefa
    Community Member

    That did work; thanks!

  • ag_ana
    ag_ana
    1Password Alumni

    On behalf of Peri, you are welcome @doctorkazefa! If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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