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Newly created vault did not show up in vault list until I created an item in web

jc00kejc00ke
Community Member
edited November 2021 in Desktop betas (Mac, Windows, and Linux)
  1. Click ➕ next to Vaults
  2. Give the vault a name and create (I used TEST)
  3. Notice the TEST vault does not show up in the Vaults list
  4. Using web, create an item in this new TEST vault
  5. Notice the toast notification that an item was created
  6. Notice the TEST vault now shows up in the Vaults list

LMK if there's more info I can provide!

1Password Version: 8.1.0-66.BETA
Extension Version: 2.0.4
OS Version: Ubuntu
Sync Type: Not Provided

Comments

  • Dayton_agDayton_ag

    Team Member

    Hey there @jc00ke, thanks so much for noting that! We noticed this issue recently - essentially 1Password needs to perform a sync in order to "add" that vault to the desktop app, and right now it's not doing that until a sync is completed either manually (Overflow menu -> Account -> Sync now) or triggered by a change from a different platform being "pushed" into the desktop app by the server. Once the sync completes, the vault appears.

    The Dev team is aware of this issue and is looking into ways to get things working in a more predictable way. Thanks again for highlighting this - feel free to reach out with any further feedback! :smile:

  • jc00kejc00ke
    Community Member

    Glad the dev team is aware. Thanks!

  • Dayton_agDayton_ag

    Team Member

    @jc00ke Not a problem, happy to help! :smile: :+1:

This discussion has been closed.