Suggests installing second extension although classic extension already installed

Marcuse7
Marcuse7
Community Member
in 1Password in the Browser

When I access a page and have the Firefox extension "1Password extension (desktop app required)" version 4.7.5.90 installed, 1Password suggests I install Firefox extension "1Password – Password Manager" version 2.0.4, too. This might lead to issues. I am aware that the "1Password – Password Manager" is the future, but I have to use a local vault to comply with company security rules.

1Password Version: 7.8.6
Extension Version: 4.7.5.90
OS Version: macOS 11.4
Sync Type: local

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @Marcuse7!

    When is this message appearing exactly? Can you maybe also post a screenshot of it?

  • Marcuse7
    Marcuse7
    Community Member

    Hi, I could not reproduce the issue afterwards. It could be that this only occurs on installation day. Please close this ticket.

  • ag_chantelle
    ag_chantelle

    @Marcuse7

    It sounds like 1Password and your browser was able to re-establish communication again after the initial install. If you continue to have trouble, feel free to reach back out and we'll get right on it. Hopefully you'll have smooth sailing from here on out!

This discussion has been closed.