Inconvenience with autofill authentication popup

After few failed authentication attempts with biometric or pin, the popup will require user to enter the full password. This persists until I open the app manually and enter the password there. It would be convenient if it automatically resets to biometric or pin authentication after entering password correctly on autofill popup.


  • ag_audreyag_audrey

    Team Member

    Hey @1pwlover, welcome to the Forum!

    This is the expected behaviour, as Autofill is a lighter-weight interface, so its lock screen doesn't trigger all of the same behaviours as the main 1Password app. This is why we see different performances when we unlock directly from the 1Password app versus from the Autofill prompt.

    Therefore, you'll need to unlock 1Password with your Master Password from the app itself in order to be prompted for your fingerprint afterwards.

    Let me know if there's anything else I can help with :)

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