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1PW8 does not accept my master password

haragsdaleharagsdale
Community Member
in Desktop betas (Mac, Windows, and Linux)

Newer Dell laptop running reasonably recent Windows (corp decides), 1PW7 was working fine. I can still use mobile devices, and I can login to 1PW.com with master PW. But 1PW8 says That didn't work, check and try again. 8.1.2-62.BETA.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_tommyag_tommy

    Team Member
    edited July 2021

    @haragsdale

    Have you recently changed your Password? If so, can you sign in with any previous password you may have used?

  • haragsdaleharagsdale
    Community Member

    Thanks for response. No, have not changed password in months, maybe worse than that. ;)

  • PeterG_1PPeterG_1P

    Team Member
    edited July 2021

    Hi @haragsdale, our team will be happy to look into this for you. Can you send us an email at [email protected], linking to this conversation? We'll dig right in and see what might be going amiss.

This discussion has been closed.