1P must be open for it to fill in pw in FF. Is this usual behavior?

pellerbe

Newly installed 1P and extension in FF, and turned ext. on. iMac, Big Sur.

When I try to use 1P to fill in usernames/passwords in FF, the message that comes up is "open 1P", so I have to fill in the master password.

I thought 1P would fill in these for me without being open, so this makes 1P vastly less useful.

Am I doing something wrong [likely!]?

Polly

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1Password Version: 7.8.6
Extension Version: 2.05
OS Version: Mac Big Sur
Referrer: forum-search:1P must be open for it to fill in pw in FF. Is this usual behavior?

Nhat_Nguyen

Hello @pellerbe,

Based on your description, it seems like the 1Password in your browser has trouble connecting with the desktop app. The new 1Password should share the lock state and integrate with the app automatically. That said, if that doesn't work for you, let us try these steps to see how it works, and we can go from there.

1. Give your computer a restart to ensure that we don't have any pending process that prevents 1Password from connecting with your browser.

2. Open and unlock the 1Password desktop app.

3. Open your browser > Wait a few seconds to see if 1Password is unlocked or not. If not, please right-click the 1Password icon in the browser toolbar > Settings > Scroll down to "Integrate with 1Password app" and toggle it off and on again.

Best regards,

Nhat Nguyen.
https://support.1password.com/

pellerbe

Nhat, you nailed it!

Thank you very much for both replying, and replying so quickly!

Polly

ag_yaron

On behalf of Nhat, you are most welcome!

Enjoy your 1Password :)

pellerbe

Rejoiced too soon [sigh!].
After a few minutes, the extension locks itself again, requiring that I sign in with the master password again.
By the way, same behavior in Safari, so I haven't tried deleting and re-installing the FF extension.
Thanks!

pellerbe

Oh yes, should mention: my passwords are all in 1P now, so I cannot afford to lose them!

Polly

ag_ana

@pellerbe:

After a few minutes, the extension locks itself again, requiring that I sign in with the master password again.

When this happens, does the 1Password desktop app also get locked?

pellerbe

Yes.
I have to put in the master pw again.
P

ag_ana

@pellerbe:

Thank you for the confirmation. If both the extension and the desktop app lock at the same time, it sounds like 1Password is following your auto-lock settings. If you open 1Password for Mac and go to Preferences > Security > Auto-lock section, did you configure the 1Password app to lock after a few minutes?

pellerbe

Ag ana, I left it at default , which locks after 5 min.
But while I can see why to set that for the Mac app, for security, why does that locking affect the extension?

My ideal situation would be to unlock the desktop app once, and then no matter what happens to the desktop app, have the extension be able to fill in pw etc. until I shutdown/restart the Mac. Is this obtainable?

Thanks.

Ben

Hi @pellerbe

It is not; sorry. If you want the extension to unlock when you unlock the desktop app, it must also lock with it.

Ben

pellerbe

Oh well, I could always hope! [sigh!]

Thanks for answering so quickly.

Polly

ag_ana

On behalf of Ben as well, you are welcome @pellerbe! If you have any other questions, please feel free to reach out anytime.

Have a wonderful day :)