S21 Ultra issues

williamnave
williamnave
Community Member

1P is very inconsistent on my new device. Was prev using a Pixel 2 XL, Switched to a Samsung S21 Ultra. The S21 pulls up the 1P in the suggestion bar maybe 40-50% of the time. I have turned off battery optimization as I saw that in another post. Still have multiple issues.

Comments

  • williamnave
    williamnave
    Community Member

    Oh yeah, specs
    Verizon
    S21 Ultra
    Android 11 running latest update

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @williamnave!

    Is this happening only specific websites perhaps?

  • williamnave
    williamnave
    Community Member

    Multiple websites, and apps as well. I'd say the option to click on 1P in the suggestion bar of the keyboard pops up about 40-50% of the time. Often I am forced to minimize whatever I'm doing and go back and forth between apps using copy and paste.

  • ag_ana
    ag_ana
    1Password Alumni

    @williamnave:

    Multiple websites

    What I meant is: does this always happen on the same websites? Or are there websites where the feature sometimes works, and sometimes don't, even on the same website?

  • williamnave
    williamnave
    Community Member

    I will try to take note of when it happens.

  • ag_ana
    ag_ana
    1Password Alumni
    edited August 2021

    @williamnave:

    Thank you! If you notice a specific website where this always happens, please let us know the URL so we can also test it here :+1:

This discussion has been closed.