Can not log onto 1Password on my computer

bma1
bma1
Community Member
in Mac

I can not log onto my password application on my M1 iMac. I have the correct password written down (on my iPhone in 1Password) and yet when I put it in, I does not open). It is weird cause it is a different password than on my other computers (that password also does not work) Help

1Password Version: 7.8.6
Extension Version: Not Provided
OS Version: 11.5.1

Comments

  • ag_tommy
    ag_tommy

    @bma1

    I altered your username. I removed the portion you likely would not want displaying in this public forum. I'll be replying to you momentarily via the email you submitted. Let's continue the direct communication there.

  • bma1
    bma1
    Community Member

    Thanks....

  • ag_ana
    ag_ana
    1Password Alumni

    On behalf of Tommy, you are welcome @bma1! I see that he has already sent you an email, so I will let you continue the discussion over there :+1:

    ref: WQW-22961-439

  • hawk713
    hawk713
    Community Member

    I have a similar problem and a possible solution. How do I post a new topic?

  • ag_tommy
    ag_tommy
    edited August 2021

    @hawk713

    You can post it here if you like or if you would like to start a new conversation. Select the appropriate forum and then click the blue New Discussion button on the left-hand side of the page.

    This may help https://1password.community/post/discussion/1password-for-mac

This discussion has been closed.