TOTP not filling on securence.com

System
System
in Desktop betas (Mac, Windows, and Linux)
This discussion was created from comments split from: 1PW8 for macOS.

Comments

  • tkuijs
    tkuijs
    Community Member

    It also looks like the autofill feature is not yet supporting copying or filling in 2FA codes, is this correct?

  • MrRooni
    MrRooni

    Good morning @tkuijs! Because our modern browser extension handles filling TOTP codes automatically we did not bring the auto-copy feature forward. Can I get some more details on how you use this?

  • tkuijs
    tkuijs
    Community Member

    Hi @MrRooni! Thanks for the quick reply, I noticed the website where I tested the feature (our spam filter solution) it is no longer working. On other websites this does work as expected. Going to see if there is a config thing I can fix in this specific website configuration.

  • MrRooni
    MrRooni

    Sounds good, @tkuijs. If it's a site we can access and you can share it with me I can file a bug for it.

  • tkuijs
    tkuijs
    Community Member

    It is https://admin.securence.com, after the login an extra field pops up:

  • MrRooni
    MrRooni
    edited August 2021

    @tkuijs I've filed your TOTP filling issue as #9272 in our system. You can refer it to any time you want to ask us about it or to provide more info we can use to help fix it. Thanks for the report!

    ref: dev/core/core#9272

  • ag_michaelc
    ag_michaelc

    Hey again @tkuijs! I work on the extensions team here at 1Password. Could you please visit the page in question, make sure focus is in the one-time password field, and then right-click the browser extension icon and choose Help > Collect Page Structure and send that whole output in an email to support+x@1password.com? Having this page structure will allow us to investigate what's not working properly with our filling brain on this site. :smile:

  • tkuijs
    tkuijs
    Community Member

    Hi @ag_michaelc, done! Thanks for following up

  • Ben
    Ben

    Thanks @tkuijs. Got the email. :) We'll be in touch soon.

    Ben

    ref: SXS-82459-355

  • tonilampela
    tonilampela
    Community Member

    Sorry for stealing this post, but I also noticed new extensions coming with 1Password 8 is not autofilling OTP when logging in to discord.com.

  • Blake
    Blake

    Thanks for writing in @tonilampela 👋

    I use Discord on a daily basis myself, and after testing this, I'm not running into any issues having my TOTP code AutoFilled into Discord.com

    Can you share exactly what Browser, Browser Version, and Extension Version you're seeing this with?

  • tkuijs
    tkuijs
    Community Member

    @Ben I noticed this has been fixed. Thanks for solving this. I would love to have the option back top optionally copy OTP passcodes for specific items where this issue also exists. If you can add that to a 'nice to have' list that would be awezome.

This discussion has been closed.