1PW unlock screen - unlock triggered from extension strange, unstable behavior

telephoneman2
telephoneman2
Community Member
in Desktop betas (Mac, Windows, and Linux)

Usecase from Touch ID MacBook. Weird inconstistent behavior for unlocking. 1. in case 1password is locked. I go to a webpage with a login filed, it offers me to unlock from the login field menu. First observation: Sometimes it takes "ages" before the desktop App reacts (didn't found a pattern). 2. Once 1PW 8 its open it offers to enter password instead of automatically asking for Touch ID. 3. Random also is also appearing the demand to unlock by click in 1Safari App extension icon instead of opening the App. shrug

Screenshots:

Comments

  • kaitlyn
    kaitlyn
    1Password Alumni

    Hey @telephoneman2 👋

    Thanks for reaching out! I'm wondering if you happen to still have the 1Password 7 application on your computer. I've seen the "Unlock 1Password" button in Safari act up when both apps are installed.

    As for the issue of needing to click the Touch ID icon, I've got that reported to the development team. I appreciate you reporting it to me.

    ref: dev/core/core#8445

  • telephoneman2
    telephoneman2
    Community Member

    Hello @kaitlyn the 7 is removed (trash bin)

  • rob
    rob

    Hey, @telephoneman2. I think we've made some improvements around this in the last week. Are you still seeing these issues?

This discussion has been closed.