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telephoneman2's avatar
telephoneman2
Super Contributor
5 years ago

1PW unlock screen - unlock triggered from extension strange, unstable behavior

Usecase from Touch ID MacBook. Weird inconstistent behavior for unlocking. 1. in case 1password is locked. I go to a webpage with a login filed, it offers me to unlock from the login field menu. First observation: Sometimes it takes "ages" before the desktop App reacts (didn't found a pattern). 2. Once 1PW 8 its open it offers to enter password instead of automatically asking for Touch ID. 3. Random also is also appearing the demand to unlock by click in 1Safari App extension icon instead of opening the App. shrug

Screenshots:

betas

3 Replies

  • 1P_Rob's avatar
    1P_Rob
    Icon for 1Password Team rank1Password Team
    5 years ago

    Hey, telephoneman2. I think we've made some improvements around this in the last week. Are you still seeing these issues?

  • Former Member's avatar
    Former Member
    5 years ago

    Hey telephoneman2 👋

    Thanks for reaching out! I'm wondering if you happen to still have the 1Password 7 application on your computer. I've seen the "Unlock 1Password" button in Safari act up when both apps are installed.

    As for the issue of needing to click the Touch ID icon, I've got that reported to the development team. I appreciate you reporting it to me.

    ref: dev/core/core#8445