1P8 Always In Focus

wraith1385
wraith1385
Community Member
in Desktop betas (Mac, Windows, and Linux)

I had to uninstall the 1Password 8 Early Access for MacOS, because it constantly kept popping up as the active application. I would quit out of it and then about 5-10 seconds later it will pop back up and become active again.

1Password Version: 8
Extension Version: Not Provided
OS Version: 11.5.1

Comments

  • PeterG_1P
    PeterG_1P

    Hey @wraith1385, thanks for letting us know about this. That definitely does not sound like normal behavior, so I've tagged in our Mac specialists so they can look into this. My apologies that you ran into this issue!

  • roustem
    roustem

    I am sorry about the problem, @wraith1385!

    I had this problem myself during the early builds but we should've fixed it. I am surprised you are seeing it now.

    Are you good with Terminal? Can you run xattr /Applications/1Password.app command in the Terminal. If everything is good then it should come up empty.

    But if the quarantine flag was not cleared then you would see it shown. I fixed it by running a bunch of xattr commands but it might be easier to delete 1Password app and install it again.

    xattr -d com.apple.quarantine '/Applications/1Password.app'
xattr -d com.apple.quarantine '/Applications/1Password.app/Contents/Frameworks/1Password Helper (GPU).app'
xattr -d com.apple.quarantine '/Applications/1Password.app/Contents/Frameworks/1Password Helper (Plugin).app'
xattr -d com.apple.quarantine '/Applications/1Password.app/Contents/Frameworks/1Password Helper (Renderer).app'
xattr -d com.apple.quarantine '/Applications/1Password.app/Contents/Frameworks/1Password Helper.app'
xattr -d com.apple.quarantine '/Applications/1Password.app/Contents/Library/LoginItems/1Password Browser Helper.app'
xattr -d com.apple.quarantine '/Applications/1Password.app/Contents/Library/LoginItems/1Password Login Helper.app'
xattr -d com.apple.quarantine '/Applications/1Password.app/Contents/XPCServices/OP Updater Service.xpc'
xattr -d com.apple.quarantine '/Applications/1Password.app/Contents/XPCServices/OP Updater Service.xpc/Contents/Helpers/1Password Updater.app'
  • wraith1385
    wraith1385
    Community Member

    @roustem Before I posted in here I actually killed the process (not easy with this bug), uninstalled the app, rebooted my MacBook, and then redownloaded and reinstalled the app and I was still seeing the problem.

  • Dayton_ag
    Dayton_ag

    @wraith1385 I'm really sorry to hear that a complete uninstall and re-install didn't resolve things for you. If you'd like, we'd be happy to help work on getting this resolved for you - could you send me an email at support+mac@1password.com? If you note any crash logs from 1Password on your machine, feel free to attach those to your email - you can find them here: ~/Library/Logs/DiagnosticReports/

    After you email in, you should receive a Conversation ID that looks like this: [#ABC-12345-678]. Please paste that here, and I'll use it to track your email down from my end.

    Thanks, I'm looking forward to getting this sorted for you! :smile:

This discussion has been closed.