[ 2FA False Positive ] SendGrid

E29037CB
E29037CB
Community Member
edited August 2021 in 1Password in the Browser

Hi, there's an issue wherein 1Password is popping up when the 2FA input field shows up for SendGrid during the login process appears.

Login Page:
https://app.sendgrid.com/login

The 2FA Field will appear here:
https://app.sendgrid.com/validate_2fa

However, there's a big issue wherein SendGrid doesn't accept 2FA on other apps except SMS or Authy since Authy and SendGrid are both owned by Twilio.

Thus, the prompt for 2FA won't work ever unless SendGrid/Twilio changes to expand the 2FA application that can be used to generate 2FA code.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

Comments

  • ag_chantelle
    ag_chantelle

    @E29037CB

    Thanks for reaching out to us and for getting SendGrid 2FA on our radar. You're right, we can definitely improve how 1Password behaves on this page given that it does not support alternative authentication methods. I've shared this with our development team. Hopefully we'll see a fix implemented in an upcoming release.

    If you have any questions or if there's anything we can do to help, please let me know! In the meantime, thank you for your support!

    ref: ref: dev/core/core#9297

This discussion has been closed.