Open & Fill Broken on Mac App

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VirgilBoy
VirgilBoy
Community Member

When using the 1PW 8 app on BOTH my Macs, Open & Fill is non-functional. Clicking on Open & Fill, I get the brief dark flash, but zero response in browser.

On the Windows 1PW 8 app beta, Open & Fill works A-OK

Using the Safari 1PW 8 extension, Open & Fill is also A-OK

Is this a known issue or bug??


1Password Version: 8.2.0-44.BETA
Extension Version: 2.0.6
OS Version: 11.5.2

Comments

  • alexclst
    alexclst
    Community Member
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    I have the same problem. Open & Fill simply doesn't work on my Mac. As a workaround I just use the Safari Extension. Hopefully this is fixed before any larger release of 1P 8.

  • Ben
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    Hi folks,

    Could you please check if you have 1Password > Preferences > Browser > Connect with 1Password in the browser enabled? Does this still happen after updating to today's beta?

    Please let us know.

    Ben

  • VirgilBoy
    VirgilBoy
    Community Member
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    Hi @Ben

    That preference is definitely enabled as it should be.

    Weirdly enough, I tested a handful of logins randomly, and the Fedex one worked, but all others still no response to Open & Fill.

    John

  • Ben
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    Aha! Okay, thanks. I see what's wrong. It looks like we already have an issue open for this. Thanks for the report!

    Ben

    ref: dev/core/core#9174

  • XIII
    XIII
    Community Member
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    Can you describe that issue?

    For me "Open and fill" is still not working in 8.2.0-56 :cry:

  • VirgilBoy
    VirgilBoy
    Community Member
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    OK...thanks!

  • Ben
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    @XIII

    It appears to be related to how URLs are saved and parsed.

    test.com, test.com/, test.com/? will not open, but test.com/a will open. As such I suspect with the FedEx Login VirgilBoy posted above the first listed website will open and fill, but the second will not.

    Ben

  • XIII
    XIII
    Community Member
    edited August 2021
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    Ah, yes, that seems to be the case for my entries indeed.

    So far I only tried URL's without a path (most of my Logins), but once I tried a few with a path (after finding such entries) those did work.

  • Ben
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    Thanks for confirming :+1:

    Ben

  • VirgilBoy
    VirgilBoy
    Community Member
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    @Ben Just tried the alternate FedEx URL, and you are right. It fails

  • Ben
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    Thanks @VirgilBoy. Hopefully we can get this one sorted out in short order.

    Ben

  • Halton
    Halton
    Community Member
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    Has this been sorted because I am having the same problem and Ben's last text is in August saying that it will be sorted out in short order.

  • Ben
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    @Halton

    It has, yes, a few months ago. I'm sorry to hear you're still having trouble. Can you please confirm which version of 1Password you have installed and walk me through the difficulty you're experiencing?

    Ben

  • Halton
    Halton
    Community Member
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    1Password 8

  • Halton
    Halton
    Community Member
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    Sorry Ben. I downloaded 1Password 8. Having done so, I tried the open and fill functionality and it opened it but did not fill in the ID or the password

This discussion has been closed.