[Windows Early Access] Unable to start or install 1Password?

kop48
kop48
Community Member
in Desktop betas (Mac, Windows, and Linux)

I get the following error if I try to launch or re-install 1Password early access:

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

Comments

  • kop48
    kop48
    Community Member

    Ping? I'm super blocked on this :)

  • Ben
    Ben

    Hi @kop48

    I am incredibly sorry and embarrased that we haven't responded before now. Could you please let me know if this is still happening with the latest beta? If so, has 1Password 8 for Windows ever worked on this system?

    Thank you.

    Ben

  • kop48
    kop48
    Community Member

    @Ben no worries, figured it out with support :)

  • ag_ana
    ag_ana
    1Password Alumni

    Thank you for the update @kop48! For future reference, what turned out to be the issue?

  • kop48
    kop48
    Community Member

    @ag_ana I'm on Windows 11 builds, and I suspect that something got broken, as more than 1Password was having issues. I reinstalled from scratch.

  • Ben
    Ben

    Thanks for sharing!

    Ben

This discussion has been closed.