2FA/QR not showing on website

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renato90
renato90
Community Member
in 1Password in the Browser

Hey,

Do we know why the website is not showing the QR code scanner anymore? I can see it on the extension but we used to have it on the website and now this is not showing anymore,

Thanks,
Renato

1Password Version: 8.2.0-56BETA
Extension Version: 2.0.5
OS Version: macOS 11.5.2

Comments

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Hi @renato90!

    I actually don't remember this feature being present on the 1Password.com website, it always required either a 1Password app or the 1Password browser extension to be able to scan QR codes. Our documentation still mentions this:

    On the website, choose to enter the code manually. Copy the code, then paste it in the One-Time Password field.
    If the website only supports QR codes, you’ll need to scan it using a 1Password app.

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