Why is the Firefox (Windows) extension just as slow as the Safari 14 extension?

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You explained that there is an issue in Safari 14 that makes its extension slow on macOS.

However, the Firefox extension on Windows is at least as slow... :cry:

Why?


1Password Version: 8.2.0-56.BETA
Extension Version: Firefox 2.1.0
OS Version: Windows 10 21H1

Comments

  • Hi @XIII, how slow are we talking? Can you give a quick estimate?

    The Firefox extension should be pretty snappy - and if it's not, we want to know why. If you'd like us to investigate this in-depth, feel free to email us at support@1Password.com with a link to this conversation and we'll look into it for you. 👍

  • XIII
    XIII
    Community Member
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    Several seconds, like in Safari 14 on macOS...

  • Thanks @XIII - that doesn't sound right at all!

    If you haven't done so already, reach out to us at support@1Password.com with a link to this conversation as Peter suggested. We'll then take a deep dive into what's causing the slowness issue and get 1Password working smoothly for you again. 8-)

    If you've already reached out you're welcome to provide your conversation ID (It will look like: #VSZ-222-222) and we'll get this picked up right away for you.

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