Certmetric Not Filling Email

darsh7230
darsh7230
Community Member
edited August 2021 in 1Password in the Browser

Hi,
When trying to login to https://www.certmetrics.com/comptia/login.aspx, the "Candidate ID or email address" field is not populated, only the password is being filled


1Password Version: Not Provided
Extension Version: 2.0.5
OS Version: Not Provided

Comments

  • ag_chantelle
    edited August 2021

    @darsh7230

    I've done some testing on my end and it looks like the email address field does not have any attributes that identify it as an email or username field. That being said, I was able to get both fields to autofill from the password field after I saved a Login using 1Password. For reference, I've recorded the steps I took to save a new Login. You can access the recording here: https://cln.sh/OHmwI1

    Can you try saving a new Login, with your credentials, and let me know if it autofills both fields for you?

  • darsh7230
    darsh7230
    Community Member

    hi @ag_chantelle, I created a new login and saved it and it worked. Thank you!

  • ag_yaron
    ag_yaron
    1Password Alumni

    We're glad to hear it @darsh7230 !
    On behalf of ag_chantelle, you are most welcome :)

This discussion has been closed.