Family member can see vault not shared with them

My (adult organizer) personal vault is not shared with my daughter. Yet she can open it on her iOS phone app. I've tried restarting the app but she still has access to it. Can anyone help explain this?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided


  • @SeanQuallen Did you sign-in to her iOS phone app using your 1Password credentials when setting up her account?

  • @rootzero At first, yes. We just upgraded an individual account to a family account.

    I think what has happened here is the Personal vault (associated with the individual account) is still active in her account. Like a copy of it still exists on her phone or she still has access to it in the cloud.

  • @SeanQuallen What do you see in the iOS app in Settings->Accounts. Just your daughter's account or is yours there as well? If the latter then click on the account and select Sign Out.

  • ag_anaag_ana

    Team Member


    rootzero is correct, it sounds like your account is still active on her phone :+1:

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