1password this application has passed its expiration date

Hi,
I am running 1password with two separate accounts configured (work, and personal).
My personal account just renewed the annual subscription today, and this rendered 1password unable to open on linux desktop. Everywhere else has continued to work however.

The error appeared in a pop-up window and simply said This application has passed its expiration date.

Here are the logs:

INFO  2021-09-06T10:14:12.154 ThreadId(10) [1P:op-localization/src/lib.rs:154] system locale detected as 'en_US'
INFO  2021-09-06T10:14:12.155 ThreadId(10) [1P:op-localization/src/lib.rs:180] selected translations for EN_US based on detected locale en-US
INFO  2021-09-06T10:14:12.155 ThreadId(10) [status:op-app/src/app.rs:179] App::new(1Password for Linux/80034001 (EN_US), /home/nick/.config/1Password/1password.sqlite)
INFO  2021-09-06T10:14:12.154 tokio-runtime-worker(ThreadId(1)) [1P:native-messaging/op-native-core-integration/src/lib.rs:184] Starting IPC listener on 1Password-BrowserSupport
INFO  2021-09-06T10:14:12.155 tokio-runtime-worker(ThreadId(1)) [1P:native-messaging/op-native-core-integration/src/lib.rs:201] Active native core integration is awaiting messages
ERROR 2021-09-06T10:14:12.155 tokio-runtime-worker(ThreadId(1)) [1P:op-app/src/app/backend.rs:184] AppError { error: <redacted>, human_readable_label: None, cause: None }

I tried deleting my ~/.config/1Password/1password.sqlite but that did not work. I ended up having to completely reinstall 1password and then re-add my accounts for it to boot up correctly.


1Password Version: 8.2.0
Extension Version: Not Provided
OS Version: Pop!_OS 21.04 x86_64

Comments

  • tengltengl
    edited September 7

    I had the same issue a couple of weeks ago, also running Pop!_OS. I had an old version and it didn't update with sudo apt update && sudo apt upgrade. It turned out that the 1Password repository was inactivated (along with other third-party repos), probably after an update of Pop!_OS.

    I enabled the repo again using Synaptic package manager, after that it could update 1Password and everything was working again.

  • PeterG_1PPeterG_1P

    Team Member

    Hi @tengl, thanks for this response. 🙌And I'm sorry to hear you've encountered this issue, @nickz. If you have any further issues with this, do let us know. In the meantime thanks for informing us that the app is currently working for you. We'll be here to help should anything further happen in the future!

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