We've been using 1Password as a business for a couple of years. Overall we are happy and we evaluated two or three different password managers before settling on 1Password. However, I fear there has been an enormous oversight by me and this may now come back to bite us. For some reason it appears that I did not explicitly confirm that 1Password had an audit log showing who accessed or used a password item in a vault. So for example, if we have a generic admin account for a client's admin portal and there are three people with access to that vault, we need to be able to see who accessed the credential and used it when autofilling in a browser login page, etc.
The other password managers we tried had this feature and for some reason I could have sworn that 1Password did as well. Well, we've had an incident and I need to prove which member of a team accessed and logged in to a customer's admin portal but it appears that I am unable to do that. I can view other activity like when an item was updated but not when it was accessed, which seems like a massive oversight to me. I can find posts going back five years requesting this feature but no news on when it might be implemented.
Am I correct in what I say, or am I missing something obvious?
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