1Password 7.8 doesn't work in iOS13 either

M2NA
M2NA
Community Member
edited September 2021 in iOS

After upgraded 1Password to V7.8 yesterday, the app crashes after entering the password for the app and I have iOS 13.3.1 on my phone . How to get it fixed without upgrading the iOS?

1Password Version: 7.8
Extension Version: Not Provided
OS Version: 13.3.1

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @M2NA!

    Sorry about this. Our developers are aware of a crash on older version of iOS, they are currently looking into this :+1:

    ref: apple-5494

  • yabbietol
    yabbietol
    Community Member

    Similar problem on my iPad mini with IOS 12.5.4.

  • ag_ana
    ag_ana
    1Password Alumni

    That would be the same bug @yabbietol :+1:

  • yabbietol
    yabbietol
    Community Member

    Thanks thought so, any timeline on fix?

  • M2NA
    M2NA
    Community Member

    Hope to have the fix soon and many thanks to the 1Password team.

  • ag_ana
    ag_ana
    1Password Alumni

    @yabbietol, @M2NA:

    I see that our developers have submitted a fix internally, so this should come soon at this point :+1:

  • yabbietol
    yabbietol
    Community Member

    Thanks for the good support, just downloaded 1Password latest update to my iPad mini IOS 12.5.4 and then 1Password downloaded my info from iCloud and it works fine.

    Regards
    Terry

This discussion has been closed.