1Password 7.8 doesn't work in iOS13 either

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M2NA
M2NA
Community Member
edited September 2021 in iOS

After upgraded 1Password to V7.8 yesterday, the app crashes after entering the password for the app and I have iOS 13.3.1 on my phone . How to get it fixed without upgrading the iOS?

1Password Version: 7.8
Extension Version: Not Provided
OS Version: 13.3.1

Comments

  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @M2NA!

    Sorry about this. Our developers are aware of a crash on older version of iOS, they are currently looking into this :+1:

    ref: apple-5494

  • yabbietol
    yabbietol
    Community Member
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    Similar problem on my iPad mini with IOS 12.5.4.

  • ag_ana
    ag_ana
    1Password Alumni
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    That would be the same bug @yabbietol :+1:

  • yabbietol
    yabbietol
    Community Member
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    Thanks thought so, any timeline on fix?

  • M2NA
    M2NA
    Community Member
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    Hope to have the fix soon and many thanks to the 1Password team.

  • ag_ana
    ag_ana
    1Password Alumni
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    @yabbietol, @M2NA:

    I see that our developers have submitted a fix internally, so this should come soon at this point :+1:

  • yabbietol
    yabbietol
    Community Member
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    Thanks for the good support, just downloaded 1Password latest update to my iPad mini IOS 12.5.4 and then 1Password downloaded my info from iCloud and it works fine.

    Regards
    Terry

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