cannot add account in new device

Community Member
edited September 2021 in iOS

Hello everybody

I subscribed the Family plan.
I try to "setup another device" in my iPhone 7Plus, I scan the QRCode from both my laptop or iOS device, I type the password, but I always get that red ribbon that doesn't show me any information.

I have uninstalled and reinstalled the app, the problem remains.

1Password Version: 7.8.1
Extension Version: Not Provided
OS Version: iOS 15.0


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