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bgg's avatar
bgg
New Contributor
4 years ago

1Password Safari extension not working in Safari Version 15.0 (16612.1.29.41.4, 16612)/MacOS 11.6

When I click on 1Password icon in Safari toolbar nothing happens. When I enter a username/password field, I am prompted to unlock 1Password but clicking 'Unlock' does nothing.

1Password Version: 7.8.8-BETA1
Extension Version: 7.8.8-BETA1
OS Version: macOS 11.6

ios
  • Former Member's avatar
    Former Member
    4 years ago

    Hi bgg!

    Can you please try quitting 1Password completely (right-click on 1Password mini in the menu bar at the top right of your screen > Quit 1Password Completely), and then relaunch 1Password? You might also need to try quitting Safari completely once, just in case this was not enough.

  • bgg's avatar
    bgg
    New Contributor
    4 years ago

    That resolved the problem. Thanks.

  • Former Member's avatar
    Former Member
    4 years ago

    You are welcome bgg! If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)