[BUG] Application is crashing on opening an entry

prakharaug
prakharaug
Community Member
in Android

I created a document entry through 1Password 8 Early Access. It does not have any main document attached. I had created a section where I had uploaded multiple images but when I open that entry in the Android application the application crashes.

1Password Version: 7.8.1
Extension Version: na
OS Version: Android 11

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    @prakharaug:

    If you manage to make the app crash again, I would like to ask you to generate a diagnostics report from your Android device right after this happened, and email it to us to support+forum@agilebits.com, so we can take a closer look at why this is happening to you.

    After you have sent the email, please post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

  • prakharaug
    prakharaug
    Community Member

    @ag_ana

    After you have sent the email, please post the ticket number you received so we can locate your message and connect it with this forum discussion.

    [#ELD-63996-285]

  • ag_ana
    ag_ana
    1Password Alumni

    @prakharaug:

    Thank you! I confirm that I have managed to locate your message in our system :+1: I will let you continue the conversation over there :)

    ref: ELD-63996-285

This discussion has been closed.