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1267 TopicsHow do we get better fills on android?
I am a lastpass user that is trying out 1Password because I got access to it via EERO+. On paper, this looks like an upgrade. It handles authenticator TOTP, it has a shared vault instead of having to send and accept individual sharing password requests, it has better security, the desktop app works with browser extensions etc. But the major problem is, it will not fill things on android as well as lastpass. It rarely if ever fills a username which means all logins that are 2 step - fill in username, click next, fill in password - I have to go to the app and search to find the username. And when it comes to the password field, it's less aggressive than lastpass. Maybe this is a design choice but as much as 1password seems better (and free with eero+ to boot) it's a deal breaker for me. I have to balance convenience with my security and especially so for my non techie wife, I can't make her work flow any harder and to share passwords we have to use the same password manager - and it just makes sense to do so, if I become incapacitated I need her to know how to get into mine (and yes, having had a heart attack and a cardiac arrest and bit the dust for 3 minutes before being revived, I worry about this). So I would like to ask is there any way to make 1password more aggressive at filling in boxes? I'd rather have it ask me for things it shouldn't (like lastpass) than the reverse. If some people don't like it, make it configurable thru settings. I would like to switch to your product but the way it works now, I can't.12Views0likes1CommentBiometric unlock not working: That didn't work. Check your password and try again
Hello!, I am experiencing an issue where my android app keeps failing to login with biometrics and when I login with master password it will also keep MFAing me. I enter it time and time again, but once I close the app or lock it, re-opening causes the same issue.| I will also note it is also refusing any of my MFA keys, only takes MFA via OTP. I am able to use my biometrics on 3 different applications, MFA keys via firefox. Issue: Biometric logins keep failing, and app keeps asking for MFA every time I enter master password. Error: "That didn't work. Please try again." Note: app does not allow attempting again, only allows master password. Troubleshooting: - Cleared all local storage and logged in again. Nofix. - Cleared all local storage, removed app, downloaded fresh, and logged back in. Nofix - Phone reboot. Nofix - In Settings>Security set: Confirm account: Every 30 days Lock mobile app on exit: Never Lock mobile app when device locks: Disabled - Locked device, entered master password, locked again, prompted for biometrics. Fails/nofix. - Set to password only (no biometrics). Works, no MFA prompt - Set to device unlock. Also fails? - Obtaining and sending diagnostics logs App info: App version 8.10.64 81064007 on Production Channel Device info: Motorola Razr 2024 Android 14 U3UCS34.63-88-12-3Solved1.4KViews2likes47CommentsIs there a way to force a sync of all vault items on Android?
Looking for a way to refresh my mobile Android 1Password client. I've noticed that sometimes new item(s) sometimes do not appear on the mobile app for quite some time. Usually, I have to exit and restart the app to force a sync. Is there a way to refresh the info on the mobile client? I know that other clients provided a pull-down option (drag down with finger from main page) to refresh the info displayed on the client. Where would I do this in 1Password? Guidance is always appreciated 1Password Version: Not Provided Extension Version: Not Provided OS Version: Not Provided Browser:_ Not Provided Referrer: forum-search:force refresh of all vault items1.3KViews0likes3CommentsSevere issue with sync with local apps
Hello, I have a severe sync issues with 1Password account which is very limited, as I need to use the web version that has tons of limitations. I opened a support ticket number 546230, but I didn't receive a response. I already sent all the logs for troubleshooting. Please help, it's urgent. Thank you.16Views0likes1CommentBeing asked for the password more often than expected on Android and performance issues on Windows
I've been a happy user of 1Password for almost 3 years, then I stopped being happy about it. Since a few months ago, the mobile app is just utterly garbage. It forgets my session every few days, asks me my password every single day (even though I configured it to ask once a month, then never), refuses to fill info on the browser, etc. That was my only concern, and even though it drives me crazy sometimes, it was still "ok". Then the final straw came today, with the desktop app update. Why is the desktop app 3x slower than it was before, with an irregular pattern (sometimes round, sometimes fully square), and it refuses to show the icon on taskbar? And also, the extension that just sometimes refuses to save my settings and just act on its own terms, haha. As much as I love 1Password, lately it's just doing what the competition has done for a long time: shooting themselves in the foot. I don't think it's fair to increase the price and just make the product much worse. Also about the pricing, I got billed higher even though I didn't open the billing page to give my consent, so I guess 1Password doesn't need my consent to increase the pricing? ¯\_(ツ)_/¯ Lmk if it's gonna get even worse, so I can jump out already and look for a competitor, because this is unwithstandable.68Views0likes2CommentsImport all (Google) Authenticator 2FAs to 1Password
I'm wondering if there's an easy way to automatically import all of my 2FAs from Google Authenticator to 1Password? I want to get rid of Authenticator but have a bunch of 2FAs there, so it would be quite a pain if I had to set them all up again. 1Password Version: Not Provided Extension Version: Not Provided OS Version: Not Provided Browser: Not Provided9.7KViews0likes4CommentsSupport Ticket ID 533210 stalled at automated message acknowledgment
A failed password change caused havoc Sunday, March 15, 2026. My account is now offline, but unable to reconnect. I have my secret key, my recovery code and the "new" password ready. How do I get movement on it? Thank you.Solved33Views0likes1CommentWhat Setting Controls a Log In every 14 days?
Hello and good afternoon, Periodically my laptop or phone asks for my password sign in every 14 days-in addition to each sign in for each use daily. I checked my permissions, which are "balanced." I've looked in vain to adjust it or turn it off. I'm not even sure how to accurately describe it in a topic sentence. Any guidance on help articles or settings is appreciated. Thank you.Solved47Views0likes4CommentsApp freezes after fingerprint on S26 Ultra (One UI 8.5)
System Information: Device: Samsung Galaxy S26 Ultra OS: One UI 8.5 (Android 16) security patch 2026-02-05 1Password Version: 8.12.6 & 8.12.8 Description: The 1Password app freezes/hangs immediately after a successful biometric (fingerprint) or device passcode authentication when opening the app directly. Key Findings & Troubleshooting: Autofill Works: The "Autofill" service works perfectly with biometrics. The issue only occurs when opening the 1Password app UI itself. Animation Conflict: The app works normally only when "Remove animations" is enabled in Android Accessibility settings. If system animations are on, the app deadlocks after the biometric prompt disappears. Regression Check: I have another S23 Ultra running 1Password 8.12.4 (on an older One UI version) which works flawlessly. Steps to Reproduce: Open 1Password app on S26 Ultra (One UI 8.5 security patch 2026-02-05). Authenticate via fingerprint. The biometric dialog disappears, but the app UI remains frozen and unresponsive.184Views1like7CommentsHow to use Passkeys on Temp Device
If i made a passkey for some site on my phone, lets say github, and then I needed to log into github from someone else's computer, there's a way to do that. you click passkey on different device, then it generates a QR code that you scan with your phone, then my phone asks for a thumbprint or my PIN and then i click yes and the site logs in. not my favorite user flow, but it exists and it works now lets assume instead that my github passkey is in 1password. my 1password is not on the device that i need to log in on. how do i log into github now? since 1password works pretty different on PC and on Android, if the answer is different i'd like both.198Views0likes9Comments