Cannot login in 1P 8.2.2

edited October 7 in Early Access

Web logon says "user info cannot be found"

Login via new App don't let me enter the 2FA code, the field is not editable


1Password Version: 8.2.2
Extension Version: Not Provided
OS Version: MacOS 11.6

Comments

  • There is known bug for non English systems that results in an unusable two factor dialog. Switch 1PW to English in the preferences, enter your code and once you are logged in switch back to your preferred language.

  • PeterG_1PPeterG_1P

    Team Member

    Thank you @viswiz, you're right! This is a known issue and one that the team is working on, but in the meantime the switch you described should help. @Mike Brust let us know if this works for you!

  • thank you @viswiz & @PeterG_1P , that indeed works for me. Many thanks and sorry for not being aware of the known issue.

  • PeterG_1PPeterG_1P

    Team Member

    Thanks @mike brust - we're glad you are now up and running, and we'll definitely pursue that issue to make sure that 2FA is effectively implemented across languages. Thanks for taking Early Access for a test flight!

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